1. CORPORATE INFORMATION AND WEBSITE OWNER

1.1 Company Details

This website, located at grupogard.com (hereinafter, the “Website”), is owned and operated by Productora GA RD SRL (hereinafter, “GARD,” “we,” “us,” or “our”), a company incorporated and registered under the laws of the Dominican Republic.

• Legal Name: Productora GA RD SRL.
• RNC (Registro Nacional del Contribuyente): 1-31-3253-1.
• Legal Address: Calle Restauración 249, Santo Domingo, Distrito Nacional 10212, Dominican Republic.
• Principal Place of Business: Calle Restauración 249, Santo Domingo, Dominican Republic.
• Email: [email protected].
• Telephone: +1 (829) 273-0683.
• Website: https://grupogard.com.

1.2 Regulatory Authority

GARD is subject to the laws and regulations of the Dominican Republic and complies with the following regulatory bodies and frameworks:

• Dominican Tax Authority (Dirección General de Impuestos Internos – DGII).
• Dominican Consumer Protection Authority (Procuraduría Federal del Consumidor – PROCONSUMIDOR).
• Superintendency of the Environment (Secretaría de Estado de Medio Ambiente y Recursos Naturales – SEMARENA).

2. ACCEPTANCE OF TERMS AND CONDITIONS

2.1 Binding Agreement

By accessing, browsing, or using this Website in any manner—including but not limited to viewing pages, downloading content, submitting forms, requesting quotes, or engaging with any services—you (“User,” “you,” or “your”) acknowledge that you have:

• Read and understood these Terms and Conditions in their entirety.
• Read and understood our Privacy Policy (available at https://grupogard.com/privacy).
• Read and understood our Cookie Policy (available at grupogard.com/cookies).
• Agreed to be legally bound by all provisions contained herein.

2.2 Refusal of Terms

If you do not agree with any part of these Terms and Conditions, the Privacy Policy, or the Cookie Policy, you must immediately cease all use of the Website. Continued use of the Website following any non-agreement constitutes acceptance of these terms.

2.3 Age and Capacity

By using this Website, you represent and warrant that you are:

• At least 18 years of age or the age of majority in your jurisdiction.
• Legally capable of entering into binding contracts.
• Acting on your own behalf or with proper authorization to act on behalf of an organization.

2.4 Modifications to Terms

GARD reserves the right to modify, amend, or update these Terms and Conditions at any time. Material changes will be posted on this page with an updated “Last Updated” date. For significant changes affecting your rights or obligations, GARD will provide thirty (30) calendar days’ prior written notice via email to the address you have provided or by prominent notice on the Website.

Your continued use of the Website following the publication of revised Terms and Conditions constitutes your acceptance of such revisions. If you do not accept revised terms, you must immediately discontinue use of the Website.

3. DESCRIPTION OF SERVICES

3.1 Service Overview

GARD is a sustainability consulting and infrastructure development firm offering specialized services in the following areas:

3.1.1 Renewable Energy Solutions

• Design, feasibility studies, and technical assessment of photovoltaic (PV) solar systems.
• Wind energy system design, engineering, and implementation consultation.
• Hydroelectric power system analysis and development.
• Waste-to-Energy (WtE) system design and procurement guidance.
• Energy storage and grid integration solutions.
• Compliance with Dominican renewable energy standards and international best practices.

3.1.2 Environmental Management Services

• Solid waste management system design and optimization.
• Recycling program development and implementation consulting.
• Circular economy strategy development.
• Environmental impact assessments and regulatory compliance.
• Compliance with Dominican Republic Law No. 225-20 (General Law on Solid Waste) and related regulations.

3.1.3 Water Solutions

• Potable water treatment system design and engineering.
• Sewage and wastewater treatment consulting.
• Water quality monitoring and analysis guidance.
• Advanced engineering through strategic alliances (e.g., G3SIS).
• Regulatory compliance with Dominican water standards.

3.1.4 Financial Management and Infrastructure Financing

• EPC+F (Engineering, Procurement, Construction + Financing) model consulting.
• Project financing structure development.
• Financial viability assessment.
• High-performance financing management consultation.

3.1.5 Digital Logistics and Transport Solutions

• IETM (Information Exchange for Transport) standards implementation.
• eFTI (Electronic Freight Transport Information) standards consulting.
• Digital supply chain optimization.
• Collaboration with the Latin American Center for Digital Transformation (CLTD) and The Solomon Brokerage Firm.

3.2 Service Nature

All services offered by GARD are consulting and advisory services. GARD provides:

• Technical assessments, feasibility studies, and recommendations.
• Strategic planning and design guidance.
• Regulatory compliance consultation.
• Financing and partnership facilitation.

GARD does not guarantee specific outcomes, project execution, regulatory approvals, or financing success. Services are provided based on current information, market conditions, and regulatory environments at the time of delivery.

3.3 Service Limitations

• GARD does not provide direct construction, installation, or project implementation services unless explicitly contracted.
• GARD does not guarantee the approval of any project by Dominican or international regulatory authorities.
• GARD does not guarantee the availability or terms of financing through any third party.
• Services are subject to the availability of qualified personnel and market conditions.

4. INTELLECTUAL PROPERTY RIGHTS

4.1 GARD’s Intellectual Property

All original content published on the Website, including but not limited to text, graphics, logos, photographs, project portfolios, technical brochures, software code, databases, research reports, and multimedia content (collectively, “Content”), is the exclusive property of GARD or is licensed to GARD by its partners, and is protected by:

• Dominican copyright law.
• International copyright treaties (Berne Convention, TRIPS Agreement).
• Patent laws of the Dominican Republic and applicable jurisdictions.
• Trademark and design registration laws.

4.2 User Restrictions

Except as expressly permitted herein, users are strictly prohibited from:

• Reproducing, copying, or downloading any Content without prior written consent.
• Distributing, transmitting, or displaying Content to third parties.
• Modifying, adapting, translating, or creating derivative works from Content.
• Using Content for any commercial, competitive, or unauthorized purpose.
• Removing, obscuring, or altering any copyright notices, trademarks, or proprietary markings.
• Reverse-engineering, decompiling, or attempting to derive source code from any software provided.
• Using Content in any manner that violates these Terms and Conditions.

4.3 Limited License

GARD grants users a non-exclusive, non-transferable, revocable license to view and download Content solely for:

• Personal, non-commercial use
• Internal business evaluation (if you are a prospective client).
• Academic or research purposes with proper attribution to GARD.

This license terminates immediately upon violation of these Terms and Conditions or upon termination of your use of the Website.

4.4 Third-Party and Partner Content

Certain Content on the Website may originate from or reference GARD’s strategic partners, including but not limited to:

• Power Construction Corporation of China (PowerChina).
• LONGi Green Energy Technology.
• The Solomon Brokerage Firm.
• G3SIS.
• Latin American Center for Digital Transformation (CLTD).

4.4.1 Partner Content Rights

GARD warrants that it possesses the right to publish and display partner-provided content, including technical specifications, project descriptions, case studies, and branding materials. Users acknowledge that some content may be protected by the intellectual property rights of GARD’s partners.

4.4.2 Third-Party Imagery

Content on the Website may include photographs and descriptions of infrastructure projects, including the Haian Waste-to-Energy Plant and the Three Gorges Dam. GARD either:

• Owns or has licensed the right to use such imagery, OR
• Uses such imagery under fair use or public domain provisions.

Users may not reproduce, distribute, or repurpose such imagery without express written consent from GARD.

4.5 Trademark Rights

The GARD name, logo, and any other GARD trademarks, service marks, or trade dress are the exclusive property of GARD and may not be used without prior written authorization.

4.6 User-Generated Content

If users submit content to GARD (including inquiries, feedback, testimonials, or suggestions), users grant GARD a non-exclusive, royalty-free, perpetual license to use, reproduce, modify, and publicly display such content for business purposes, including marketing, without additional compensation or attribution.

5. STRATEGIC ALLIANCES AND THIRD-PARTY LINKS

5.1 Partner Network

GARD operates through a global network of strategic partners to deliver technology transfer, infrastructure development, and specialized financing services. Key partners include:

5.2 Partner Content and Endorsement Disclaimer

GARD provides information regarding its partners to facilitate knowledge transfer and infrastructure development. GARD does not represent that:

• Partner services are guaranteed to be available, of high quality, or legally compliant in all jurisdictions.
• Partners are licensed, certified, or authorized to operate in all markets.
• Partners will perform services as described or promised.
• GARD endorses or guarantees the financial stability, legal compliance, or ethical conduct of any partner.

Users engaging with partner services do so at their own risk and assume all liability for due diligence regarding partner qualifications and performance.

5.3 External Links

The Website may contain hyperlinks to third-party websites, digital platforms, and resources operated by partners or unaffiliated third parties, including:

• Partner websites and digital storefronts.
• CLTD News and publications.
• Euro Trade Summit platforms.
• Government regulatory databases.
• Industry publications and resources.

5.4 Third-Party Website Disclaimer

GARD is not responsible for the content, accuracy, completeness, legality, privacy practices, security measures, or operational status of any third-party website. The inclusion of links does not constitute endorsement, affiliation, or approval of the linked website or its operators.

Users accessing third-party websites do so at their own risk and are subject to the terms and conditions and privacy policies of such websites. GARD strongly recommends that users review the terms, privacy policies, and security practices of any third-party website before providing personal or financial information.

5.5 Data Sharing with Partners

GARD may share limited user information (name, email, contact preferences) with strategic partners solely to:

• Facilitate requested consulting services.
• Provide relevant industry updates and newsletters
• Connect users with appropriate financing or technology partners.

Users will be notified of data sharing via our Privacy Policy. Users may opt out of partner communications at any time by selecting “unsubscribe” in any communication or contacting GARD directly.

6. USER CONDUCT AND OBLIGATIONS

6.1 Lawful Use

Users agree to use the Website solely for lawful purposes in compliance with all applicable laws and regulations of:

• The Dominican Republic
• The user’s country or jurisdiction of residence.
• International laws governing e-commerce, data protection, and intellectual property.

6.2 Prohibited Conduct

Users are strictly prohibited from:

6.2.1 Illegal Activities

• Using the Website to facilitate illegal activities, fraud, or deception.
• Violating applicable securities, export control, sanctions, or anti-corruption laws.
• Money laundering or financing of illegal activities
• Trafficking in contraband, controlled substances, or illegal goods.

6.2.2 Interference and Security

• Attempting to gain unauthorized access to any part of the Website, server, or database.
• Disrupting, overloading, or “flooding” the Website with requests (Denial of Service attacks).
• Installing malware, viruses, worms, or other malicious code.
• Attempting to reverse-engineer, decompile, or discover source code.
• Exploiting security vulnerabilities or reporting them to third parties without GARD notification.

6.2.3 Spam and Unsolicited Communications

• Sending unsolicited commercial communications, advertisements, or promotional materials.
• Harvesting, scraping, or automatically collecting email addresses or user data.
• Engaging in “phishing” or social engineering to deceive users or GARD staff
• Posting repeated messages (flooding).

6.2.4 Misrepresentation

• Falsifying identity, company affiliation, or credentials when requesting quotes or engaging with GARD
• Impersonating GARD staff or partners.
• Misrepresenting your authority to enter into contracts on behalf of an organization.
• Providing false, incomplete, or misleading contact information.

6.2.5 Defamation and Abuse

• Publishing defamatory, libelous, slanderous, or false statements about GARD, its partners, or staff.
• Harassing, threatening, or abusing GARD staff or other users.
• Publishing hate speech, discriminatory content, or content that incites violence.

6.3 Monitoring and Enforcement

GARD reserves the right to:

• Monitor user activity for compliance with these Terms and Conditions.
• Investigate suspected violations.
• Restrict or terminate access to the Website for violations.
• Preserve and disclose user information to law enforcement when legally required.

Users waive any expectation of privacy regarding Website activity monitoring.

6.4 User Liability

Users assume full liability for any violations of these Terms and Conditions and agree to indemnify and hold harmless GARD, its officers, employees, and agents from any claims, damages, losses, or expenses (including legal fees) arising from:

• User violation of these Terms and Conditions.
• User’s use of the Website
• User-provided content or information.
• User’s infringement of third-party intellectual property rights.

7. PRIVACY AND DATA PROTECTION

7.1 Privacy Policy Integration

GARD is committed to protecting user privacy in compliance with:

• Dominican Republic data protection principles.
• The General Data Protection Regulation (GDPR) for users in the European Union.
• The Lei Geral de Proteção de Dados Pessoais (LGPD) for users in Brazil.
• The California Consumer Privacy Act (CCPA) for users in California, USA
• General international data protection best practices.

A complete Privacy Policy is available at grupogard.com/privacy and is incorporated by reference into these Terms and Conditions.

7.2 Data Collection

GARD collects personal data from users through:

7.2.1 Contact Forms

• Name, Email Address, Phone Number.
• Company/Organization Name (if applicable).
• Service Inquiry Details and Project Description.
• Preferred Method of Contact.

7.2.2 Email Communications

• Government-issued identification for KYC compliance.
• Email address, subject matter, and content of inquiries.
• Engagement with newsletter subscriptions.
• Opt-out preferences.

7.2.3 Website Analytics

• IP address (anonymized).
• Browser type and version.
• Operating system.
• Pages visited and time spent.
• Referral source.
• Device information (with user consent via cookies).

7.2.4 Cookies and Tracking Technologies

• Session cookies (essential for Website functionality)
• Analytical cookies (Google Analytics, with user consent)
• Marketing cookies (third-party advertising platforms, with explicit user consent)

See Section 9 for complete Cookie Policy details.

7.3 Use of Personal Data

GARD uses personal data solely for the following purposes:

7.4 GDPR Compliance (European Union Users)

For users located in the European Union, GARD complies with the General Data Protection Regulation (GDPR) and provides the following rights:

7.4.1 User Rights Under GDPR

• Right of Access: You may request a copy of personal data GARD holds about you.
• Right to Correction: You may request correction of inaccurate or incomplete data.
• Right to Erasure (“Right to Be Forgotten”): You may request deletion of your personal data, subject to legal retention requirements.
• Right to Data Portability: You may request your data in a structured, machine-readable format.
• Right to Restrict Processing: You may restrict GARD’s use of your data pending resolution of disputes.
• Right to Object: You may object to marketing or profiling activities.
• Right to Withdraw Consent: You may withdraw consent for data processing at any time.
• Rights Related to Automated Decision-Making: You may object to decisions based solely on automated processing.

7.4.2 Exercising GDPR Rights

To exercise any of the above rights, submit a written request to:

• Email: [email protected].
• Physical Address: Calle Restauración 249, Santo Domingo, Dominican Republic.
• Subject Line: “GDPR Data Request”.

GARD will respond within ten (10) business days for standard requests, and thirty (30) calendar days (or forty-five (45) days for complex requests, with notice of extension).

7.4.3 Data Processing Agreement

For users or organizations in the EU engaging GARD for consulting services, GARD offers a Data Processing Agreement (DPA) compliant with GDPR Article 28. Organizations may request a DPA by contacting [email protected].

7.4.4 International Data Transfers

GARD may transfer personal data from the EU to the Dominican Republic for processing. Such transfers are made under appropriate safeguards, including:

• Standard Contractual Clauses (SCCs) as approved by the European Commission.
• Binding Corporate Rules (if applicable).
• Your explicit informed consent.

7.5 LGPD Compliance (Brazil Users)

For users located in Brazil, GARD complies with the Lei Geral de Proteção de Dados Pessoais (LGPD) and recognizes users’ rights to:

• Access personal data held by GARD.
• Request correction of inaccurate data.
• Request deletion of data (subject to legal obligations).
• Obtain information about data processing and third-party sharing.
• Opt out of certain processing activities.

Requests should be submitted to [email protected] with the subject line “LGPD Data Request.”

7.6 CCPA Compliance (California Users)

For users located in California, USA, GARD recognizes your rights under the California Consumer Privacy Act (CCPA) and California Privacy Rights Act (CPRA), including:

• Right to Know: Request information about categories and specific pieces of personal information collected.
• Right to Delete: Request deletion of personal information (subject to exceptions).
• Right to Opt-Out: Opt out of “sales” or “sharing” of personal information (GARD does not sell personal data but may share with marketing partners).
• Right to Correct: Request correction of inaccurate information.
• Right to Limit Use and Disclosure: Limit use of sensitive personal information.

Requests should be submitted via email to [email protected] or phone +1 (829) 273-0683.

7.7 Data Security

GARD implements industry-standard security measures to protect personal data, including:

• Secure Socket Layer (SSL) encryption for data transmission.
• Password-protected access controls
• Regular security audits and vulnerability assessments.
• Restricted employee access to personal data (need-to-know basis).
• Data breach response and notification procedures.

However, no security measure is 100% secure. GARD cannot guarantee absolute protection against unauthorized access, hacking, or data loss. Users assume risk for information transmitted over the internet.

7.8 Data Breach Notification

In the event of a data breach affecting personal data security, GARD will:

• Notify affected users without undue delay and no later than 30 days from discovery.
• Provide details of the breach, affected data categories, and recommended protective actions.
• Report the breach to relevant regulatory authorities (DGII, PROCONSUMIDOR, or EU supervisory authorities) where legally required.
• Cooperate with law enforcement investigations.

7.9 Third-Party Processors and Sub-Processors

Users may request a current list of sub-processors by contacting [email protected].

7.10 Data Retention Schedule

GARD retains personal data as follows:

After expiration of retention periods, GARD will delete or anonymize personal data.

8. COOKIES AND TRACKING TECHNOLOGIES

8.1 Cookie Policy

A complete Cookie Policy is available at https://grupogard.com/cookies and is incorporated by reference into these Terms and Conditions.

8.2 Types of Cookies Used

8.2.1 Essential Cookies

• Session ID cookies: Enable basic Website functionality (login, form submission).
• Security cookies: Prevent fraud and protect against attacks.
• Load balancing cookies: Optimize Website performance.
• Duration: Session (deleted upon browser close) or until logout.

Essential cookies are necessary for Website operation and do not require user consent.

8.2.2 Analytical Cookies

• Google Analytics: Measures Website traffic, user behavior, page performance.
• Data Collected: Anonymized IP addresses, pages visited, time on page, referral source, device type.
• Duration: Up to 26 months.
• Purpose: Improve Website design and user experience.

Analytical cookies require explicit user consent via cookie banner before placement.

8.2.3 Marketing and Advertising Cookies

• Third-party advertisers: Facebook, Google Ads, LinkedIn (if implemented).
• Data Collected: User browsing habits, interests, engagement with ads.
• Duration: Variable (typically 6-24 months).
• Purpose: Deliver targeted advertising and measure ad effectiveness.

Marketing cookies require explicit user consent via cookie banner before placement.

8.2.4 Social Media Cookies

• Facebook Pixel, LinkedIn Insight Tag: Track user interactions and conversions.
• Duration: Variable by platform.
• Purpose: Social media advertising and analytics.

Social media cookies require explicit user consent before placement.

8.3 Cookie Consent Management

8.3.1 Consent Mechanism

Upon first visit to the Website, users will see a cookie banner offering three options:

• Accept All: Accept all cookies (essential, analytical, marketing).
• Reject Non-Essential: Accept only essential cookies.
• Customize: Select specific cookie categories.

8.3.2 Cookie Preferences

Users may manage cookie preferences at any time by:

• Clicking the “Cookie Settings” link in the Website footer.
• Clearing browser cookies and revisiting the site.
• Modifying browser privacy settings to block or restrict cookies.

8.3.3 Withdrawal of Consent

Users may withdraw consent for non-essential cookies at any time. Withdrawal will take effect prospectively; previously placed cookies remain until naturally expiration or browser deletion.

8.4 Third-Party Cookies

GARD uses cookies placed by third-party vendors:

• Google Analytics: View Google’s privacy policy at https://policies.google.com/privacy.
• Other Vendors: Details available in the complete Cookie Policy at https://grupogard.com/cookies.

Users may opt out of Google Analytics tracking by installing the Google Analytics Opt-out Browser Add-on.

8.5 Do Not Track (DNT)

Some browsers include a “Do Not Track” feature. GARD does not currently respond to DNT signals; however, users may disable cookies at the browser level or through our cookie settings.

9. LIMITATION OF LIABILITY AND DISCLAIMERS

9.1 “As Is” Disclaimer

The Website and all Content, services, and information provided are offered on an “AS IS” and “AS AVAILABLE” basis, without warranties of any kind, express or implied. GARD makes no representations regarding:

• The accuracy, completeness, or timeliness of information.
• Technical data, project capacity metrics (MW, kW, gallons per day, tons per year), or performance estimates.
• The suitability of services for any particular purpose.
• The non-infringement of third-party intellectual property rights.
• Freedom from viruses, malware, or other harmful code.

9.2 Disclaiming Specific Warranties

GARD expressly disclaims all warranties, including:

9.2.1 Implied Warranties

• Merchantability (fitness for sale or commercial purposes).
• Fitness for a particular purpose.
• Non-infringement of intellectual property rights.
• Title and quiet enjoyment.

9.2.2 Service Warranties

• GARD does not guarantee that consulting services will result in project approval by regulatory authorities.
• GARD does not guarantee that financing will be available or on favorable terms.
• GARD does not guarantee that infrastructure projects will be executed, completed on time, or function as designed.
• GARD does not guarantee that partners will perform services, maintain operations, or comply with laws.
• GARD does not warrant that recommendations will achieve desired outcomes.

9.2.3 Website Warranties

• GARD does not guarantee uninterrupted, error-free Website operation.
• GARD does not warrant that the Website will be available 24/7 or free of maintenance downtime.
• GARD does not warrant that Website security is impenetrable or that user data is risk-free from theft or loss.

9.3 Limitation of Liability

9.3.1 Cap on Liability

Except where prohibited by law, GARD’s total cumulative liability to users arising from:

• Use of the Website.
• Use of services or information.
• Any other cause related to these Terms and Conditions.

shall be limited to the greater of:

• Fees paid by the user for services in the twelve (12) months preceding the claim, or
• $500 USD (or equivalent in Dominican pesos).

If the user received services at no charge, liability is capped at $100 USD.

9.3.2 Excluded Damages

In no event shall GARD be liable for:

• Indirect damages: Lost profits, lost revenue, lost business opportunity, lost data.
• Consequential damages: Damages arising as a consequence of other damages.
• Punitive damages: Damages intended as punishment or deterrence.
• Special damages: Unusual or extraordinary damages not typically foreseeable
• Incidental damages: Expenses incurred as a side effect (e.g., hiring a consultant to correct deficient services).

Even if GARD has been advised of the possibility of such damages.

9.3.3 Exceptions to Liability Caps

The liability limitations in Section 9.3 do not apply to:

• Gross negligence or willful misconduct by GARD.
• Violation of intellectual property rights (piracy claims).
• Fraud or intentional misrepresentation.
• Breach of confidentiality obligations.
• Indemnification obligations under Section 6.4.
• Claims arising from data breaches caused by GARD’s failure to implement reasonable security measures.
• Liability that cannot be limited under Dominican law or applicable international law.

9.4 User Assumption of Risk

Users acknowledge and assume full risk for:

• The use of information obtained from the Website.
• Reliance on third-party recommendations and partner services.
• Investment decisions based on GARD consulting services.
• Technical, financial, or regulatory outcomes of infrastructure projects.
• Data transmission over the Internet and potential interception.

10. WEBSITE AVAILABILITY AND SERVICE LEVEL

10.1 Website Uptime Commitment

GARD commits to maintaining the Website with 99.0% uptime on a monthly basis, calculated as: (Total Minutes in Month – Downtime Minutes) / Total Minutes in Month × 100.

Scheduled maintenance windows (up to 2 hours per month) are excluded from downtime calculations and will be announced with 48 hours’ notice via email or Website notice.

10.2 Downtime Exceptions

GARD is not responsible for downtime caused by:

• Internet service provider outages.
• Domain name server (DNS) failures.
• Distributed Denial of Service (DDoS) attacks or malicious hacking.
• Circumstances beyond GARD’s reasonable control (acts of God, war, natural disasters).
• User equipment or browser failures.

10.3 Maintenance and Updates

GARD reserves the right to:

• Perform maintenance on the Website (with advance notice when possible).
• Update or modify Website features, design, or functionality.
• Temporarily disable features for security purposes.
• Upgrade or replace hosting infrastructure.

GARD will use commercially reasonable efforts to provide advance notice of planned downtime.

10.4 No Service Level Agreement (SLA) for Consulting Services

GARD does not guarantee response times for consulting inquiries. Standard response time is 3-5 business days; however, response times may vary based on:

• Complexity of the inquiry.
• Availability of specialized personnel.
• Seasonal business volume.
• Competing client priorities.

Urgent inquiries may be directed to +1 (829) 273-0683 with “URGENT” in the subject line.

11. SERVICES, REFUNDS, AND CANCELLATIONS

11.1 Nature of Services Offered via Website

GARD primarily offers the following via the Website:

• Free information and resources: Technical articles, case studies, sustainability guides (no refund applicable).
• Consulting inquiries and quotes: Users may request a quote for consulting services.
• Newsletter subscriptions: Free industry updates and insights (cancellable at any time).

11.2 Consulting Engagement Process

11.2.1 Quote Request Users may submit a consulting inquiry via the Website contact form or email. GARD will provide an estimated quote within 3-5 business days based on:

• Scope of work and project complexity.
• Geographic location.
• Required expertise and personnel allocation.
• Data availability and project timeline.

11.2.2 Formal Proposal

Upon request, GARD will issue a Formal Proposal or Statement of Work (SOW) specifying:

• Description of consulting services.
• Deliverables and timeline
• Fee structure and payment terms.
• Termination and cancellation terms.
• Limitation of liability and disclaimers specific to the engagement.

Formal proposals/SOWs will incorporate these Terms and Conditions and will specify any service-specific terms that modify this agreement.

11.2.3 Acceptance and Engagement

Consulting engagement commences only upon:

• GARD’s receipt of signed proposal/SOW, and
• GARD’s receipt of any required advance payment or deposit.

No binding obligation exists until both parties have executed a formal agreement.

11.3 Refund Policy for Consulting Services

11.3.1 General Refund Terms

GARD consulting fees are non-refundable once work has commenced, except as provided herein. Once GARD has:

• Commenced research, analysis, or review.
• Engaged specialized personnel or external consultants.
• Incurred project-specific expenses.
• Delivered preliminary or final reports/recommendations.

Refunds are not available.

11.3.2 Cancellation Before Work Commences

If a user cancels a consulting engagement before GARD has commenced any work (typically within 3 business days of proposal acceptance), GARD will refund:

• 100% of advance payments or deposits.
• Minus any costs GARD has already incurred in preparation.

11.3.3 Partial Completion or Unsatisfactory Delivery

If GARD fails to deliver services as described in the SOW or if services are substantially defective, the user may:

1. Request remediation/correction at no additional cost.
2. Receive a pro-rata refund reflecting the percentage of services not delivered or the cost of correcting deficiencies.

Disputes regarding service quality must be submitted in writing within 30 days of delivery.

11.3.4 Refunds for Free Services

No refund is available for:

• Free consultation calls or preliminary discussions
• Free downloadable resources, case studies, or technical guides
• Free newsletter subscriptions

11.4 EPC+F (Engineering, Procurement, Construction + Financing) Arrangements

For projects involving EPC+F financing structures, additional terms apply:

11.4.1 GARD’s Role

GARD acts as a consultant and facilitator, not as a lender, contractor, or project guarantor. GARD’s role includes:

• Assessing project feasibility and financial viability.
• Structuring financing arrangements with third-party lenders and partners.
• Providing engineering and procurement guidance
• Facilitating connections with EPC contractors.

11.4.2 Third-Party Obligations

GARD is not responsible for:

• Lender approval decisions or financing terms.
• EPC contractor performance or project delivery.
• Regulatory approvals or permitting.
• Construction delays or cost overruns.
• Project completion or performance.

11.4.3 EPC+F Refund Policy

Fees paid to GARD for EPC+F consulting are:

• Non-refundable once GARD has commenced work.
• Refundable in full if GARD receives notice of cancellation before work commences.
• Refundable on a pro-rata basis if GARD fails to deliver consulting services or if the client terminates for GARD’s material breach.

Financing fees, contractor costs, and third-party expenses are not refundable by GARD (these are third-party obligations).

11.5 Newsletter Subscriptions

Users may subscribe to GARD’s free email newsletter featuring industry updates, sustainability insights, and service announcements.

11.5.1 Unsubscribe

Users may unsubscribe from the newsletter at any time by:

• Clicking the “Unsubscribe” link at the bottom of any email.
• Emailing [email protected] with subject “Unsubscribe from Newsletter”.
• Modifying email preferences in the Website account settings (if applicable).

Unsubscribe requests will be processed within 5 business days.

11.5.2 Frequency

GARD will send newsletters no more frequently than once per week. Additional frequency notifications (project announcements, service updates) may be sent as-needed.

11.6 Payment Terms and Methods

11.6.1 Accepted Payment Methods

GARD accepts payment via:

• Bank transfer / Wire transfer (Dominican Republic and international).
• Credit card (Visa, MasterCard, American Express).
• PayPal or similar digital payment processors.
• Check (Dominican Republic only).

11.6.2 Payment Terms for Consulting Services

Standard payment terms are:

• 50% advance payment upon proposal acceptance (before work commences).
• 50% upon delivery of final deliverables.

Alternative payment schedules may be negotiated in the formal SOW.

11.6.3 Currency and Exchange Rates

Invoices are typically issued in US dollars (USD) or Dominican pesos (DOP). If payment is made in a different currency, the user assumes the cost of currency conversion fees.

11.6.4 Late Payment

Invoices are due within 30 days of issuance. Late payments are subject to:

• Interest charges of 1.5% per month on the outstanding balance (18% per annum).
• Suspension of services after 60 days of non-payment.
• Termination of services after 90 days of non-payment.
• Collection costs and legal fees incurred by GARD.

12. COMPLIANCE WITH LOCAL REGULATIONS

12.1 Dominican Republic Legal Framework

GARD’s services, particularly in waste management, water treatment, renewable energy, and digital logistics, are designed to comply with Dominican Republic laws, including:

12.1.1 Environmental Regulations

• Law No. 225-20: General Law on Solid Waste (waste management standards).
• Law No. 64-00: General Environmental Law (environmental impact and sustainability).
• Law No. 176-07: Renewable Energy Law (incentives and standards for renewable energy).
• Law No. 839-03: Wetlands Protection Law.
• SEMARENA Regulations: Standards issued by the Secretary of Environment and Natural Resources.

12.1.2 Water and Sanitation Regulations

• Law No. 176-07: Renewable Energy Law (hydroelectric provisions).
• INAPA Standards: Regulations for potable water systems (Instituto Nacional de Agua Potable y Alcantarillados).
• Wastewater Treatment Standards: SEMARENA guidelines for sewage and industrial effluent.

12.1.3 Labor and Employment

• Labor Code (Law No. 016-92): Employment and worker protection standards.
• Social Security Regulations: SISALRIL and SSS contributions for workers engaged in projects.

12.1.4 Tax Compliance

• DGII Tax Registration: GARD maintains current tax registration (RNC: 1-31-3253-1).
• VAT/ITBIS Compliance: 18% Value Added Tax applied to consulting services.
• Income Tax Compliance: Corporate and individual income tax obligations.
• Fiscal Bookkeeping: Maintenance of tax records per DGII requirements (5-year retention).

12.1.5 Consumer Protection

• Law No. 544-12: Consumer Protection Law (fair business practices, consumer rights).
• PROCONSUMIDOR: Authority for consumer complaints and dispute resolution (see Section 12.3).

12.2 International Regulatory Compliance

12.2.1 Export Control Compliance

GARD acknowledges that certain renewable energy and digital technologies may be subject to international export controls:

• U.S. Export Administration Regulations (EAR): Controls on technology and goods exported from the United States.
• International Traffic in Arms Regulations (ITAR): Controls on defense-related technology.
• EU Export Controls: Restrictions on dual-use goods and technology.

GARD will comply with applicable export controls and will not recommend or facilitate the use of controlled technology in violation of such regulations. Users are responsible for verifying that their use of GARD recommendations complies with export control laws applicable to their jurisdiction.

12.2.2 Economic Sanctions Compliance

GARD does not provide services to:

• Individuals or entities on U.S. OFAC (Office of Foreign Assets Control) sanctions lists.
• UN-sanctioned countries or entities.
• Individuals or entities designated as terrorists or supporters of terrorism by the U.S., EU, or UN.

Users represent that they are not sanctioned persons and that use of GARD services does not violate sanctions laws.

12.2.3 Anti-Corruption Compliance

GARD operates in compliance with:

• U.S. Foreign Corrupt Practices Act (FCPA): Prohibits bribery of foreign officials.
• UK Bribery Act 2010: Similar anti-bribery standards.
• UNCAC (UN Convention Against Corruption): Corruption prevention standards.
• Dominican Republic Anti-Corruption Laws: Including prohibition of illicit enrichment.

GARD will not participate in bribery, corruption, or illicit inducements to obtain projects or contracts.

12.2.4 Financial Crime Compliance

GARD is committed to preventing:

• Money Laundering: Compliance with FATF (Financial Action Task Force) standards.
• Terrorist Financing: Prevention of financial support to terrorist organizations.
• Sanctions Evasion: Compliance with international sanctions regimes.

GARD may conduct “Know Your Customer” (KYC) due diligence on clients, particularly for large projects or EPC+F financing arrangements.

12.3 Dispute Resolution and Consumer Protection

12.3.1 PROCONSUMIDOR (Dominican Consumer Authority)

Users in the Dominican Republic have the right to file complaints with PROCONSUMIDOR (Procuraduría Federal del Consumidor) regarding alleged violations of consumer protection rights under Law No. 544-12.

Contact Information:

• Website: proconsumidor.gob.do.
• Telephone: +1 (809) 686-4466.
• Email: [email protected]
• Physical Address: Santo Domingo, Dominican Republic (location available on website).

GARD encourages users to attempt amicable resolution with GARD before filing a complaint with PROCONSUMIDOR.

12.3.2 Regulatory Authority Reporting

Users may also report violations to relevant Dominican regulatory authorities:

• DGII (Tax Authority): For tax compliance issues.
• SEMARENA: For environmental violations.
• Labor Secretariat: For labor-related disputes.
• Financial Intelligence Unit (UIF): For suspected money laundering or financial crimes.

13. DISPUTE RESOLUTION AND GOVERNING LAW

13.1 Governing Law

These Terms and Conditions and all matters arising from the use of the Website or provision of services are governed by and construed in accordance with the laws of the Dominican Republic, without regard to its conflict-of-law principles.

The Dominican Republic’s applicable laws include:

• Dominican Civil Code (Código Civil).
• Dominican Commercial Code (Código de Comercio).
• Law No. 544-12 (Consumer Protection Law).
• Law No. 225-20 (Solid Waste Law).
• Law No. 176-07 (Renewable Energy Law).
• Dominican employment, environmental, and tax laws.

13.2 Informal Resolution and Negotiation

13.2.1 Good Faith Negotiation

Before pursuing formal dispute resolution, both parties agree to attempt good faith negotiation to resolve disputes. Either party may initiate this process by sending a written notice to the other party stating:

• The nature of the dispute.
• The specific provision(s) allegedly violated.
• Proposed remedies or resolution.
• A request for negotiation.

The receiving party will respond within 14 calendar days.

13.2.2 Negotiation Period

The parties will negotiate in good faith for 30 calendar days from the initial notice. During this period, both parties agree to:

• Meet (in person or virtually) to discuss resolution.
• Exchange relevant documents and information.
• Consider compromise solutions.
• Refrain from initiating formal legal proceedings (except as necessary to preserve evidence or rights).

13.3 Mediation

13.3.1 Mandatory Mediation

If good faith negotiation does not resolve the dispute within 30 days, either party may initiate mediation before pursuing litigation.

13.3.2 Mediation Process

• Mediator Selection: The parties will jointly select a neutral mediator. Should the parties fail to reach an agreement on a selection, they shall request the appointment of a mediator by the American Chamber of Commerce of the Dominican Republic (AMCHAM DR) or the International Chamber of Commerce (ICC).
• Location: Mediation will be conducted in Santo Domingo, Dominican Republic, or virtually by mutual agreement.
• Language: Spanish or English (as agreed by parties).
• Duration: Mediation will be completed within 45 days from initiator’s request (may be extended by mutual consent).
• Costs: Mediation costs will be shared equally unless the mediator recommends otherwise based on settlement proposals.

13.3.3 Confidentiality of Mediation

All statements, admissions, and proposals made during mediation are confidential and may not be disclosed to a court or used as evidence, except as required by law.

13.3.4 Non-Binding

Mediation is non-binding. Either party may terminate mediation at any time by written notice. Failure to reach settlement in mediation does not prejudice either party’s legal rights.

13.4 Litigation in Dominican Courts

13.4.1 Exclusive Jurisdiction

If disputes are not resolved through negotiation or mediation, both parties agree that any legal action shall be brought exclusively in the civil courts of Santo Domingo, Dominican Republic (specific court to be determined by applicable Dominican procedure).

13.4.2 No Other Jurisdiction

By using the Website or engaging GARD’s services, users:

• Consent to the exclusive jurisdiction of Dominican courts.
• Waive the right to sue in any other jurisdiction or forum.
• Waive any objection to venue in Santo Domingo courts.

13.4.3 Applicable Procedural Law

All litigation will be conducted according to the Dominican Civil Procedure Code (Código de Procedimiento Civil) and applicable Dominican rules of evidence.

13.4.4 Language

Court proceedings may be conducted in Spanish (the official language of Dominican courts), though courts may accommodate English where applicable.

13.5 Arbitration Option (By Election)

As an optional alternative to litigation, parties may agree in writing to submit disputes to binding arbitration administered by:

• AMCHAM (American Chamber of Commerce of the Dominican Republic): https://amcham.org.do.
• ICC (International Chamber of Commerce): https://iccwbo.org.
• UNCITRAL Rules: UN arbitration procedures.

Arbitration election must be made in writing before formal legal proceedings are commenced. If elected, arbitration terms will be established by mutual agreement of the parties.

13.6 Class Action Waiver

Users waive the right to participate in any class action, class arbitration, or representative action against GARD. All disputes must be brought on an individual basis. This provision is enforceable to the maximum extent permitted by Dominican and applicable law.

13.7 Attorneys’ Fees

In the event of litigation or mediation, the prevailing party (as determined by the court or mediator) may recover reasonable attorneys’ fees and court costs from the non-prevailing party.

13.8 Injunctive Relief

Notwithstanding the dispute resolution procedures above, GARD may seek immediate injunctive relief (court order to cease harmful conduct) in the Dominican courts or any competent jurisdiction if:

• A user violates GARD’s intellectual property rights.
• A user threatens irreparable harm to GARD’s business.
• An emergency exists requiring immediate action.

This does not waive GARD’s right to pursue full litigation or damages.

14. FORCE MAJEURE

14.1 Definition

“Force Majeure” means circumstances beyond the reasonable control of GARD that prevent or delay the performance of obligations, including:

• Natural Disasters: Earthquakes, floods, hurricanes, tsunamis, tornados, severe weather.
• Pandemic or Epidemic: COVID-19, disease outbreaks affecting personnel or operations.
• War and Civil Unrest: War, armed conflict, terrorism, civil riots, civil war, insurrection, embargo.
• Government Action: Governmental prohibitions, sanctions, embargoes, nationalization, expropriation, unexpected regulatory changes.
• Infrastructure Failure: Widespread power outages, telecommunications failure, transportation disruption.
• Third-Party Actions: Strikes by non-GARD employees (affecting partner services), supplier failures, logistics disruptions.

Force Majeure does NOT include:

• Economic hardship, recession, or market downturn.
• Increased costs or inflation.
• Staffing shortages (unless caused by pandemic).
• Cyberattacks (unless of exceptional scale and sophistication).
• Minor operational delays.

14.2 Force Majeure Relief

Upon occurrence of a Force Majeure event:

14.2.1 Notice Requirement

GARD will notify affected users of the Force Majeure event without undue delay by:

• Email notification.
• Website banner or homepage notice.
• Phone call (for critical projects).

The notice will include:

• Description of the event.
• Expected duration or impact assessment.
• Alternative arrangements or postponement timeline.
• Contact information for updates.

14.2.2 Suspension of Obligations

GARD’s obligations to perform consulting services, maintain Website availability, and meet project timelines are suspended during the Force Majeure event. This includes:

• Tolling (pausing) project timelines and deadlines.
• Suspending service level commitments (Website uptime guarantees).
• Deferring consulting deliverables until conditions normalize.

14.2.3 Resumption of Services

GARD will resume full service performance as soon as reasonably practicable after the Force Majeure event ends. GARD is not liable for delays caused by Force Majeure.

14.2.4 Termination Right

If a Force Majeure event prevents GARD from performing consulting services for more than 90 consecutive days, the client may:

• Terminate the engagement by written notice.
• Receive a pro-rata refund of fees paid for services not delivered.
• Retain all preliminary reports and deliverables provided to date.

15. TERMINATION AND ACCOUNT SUSPENSION

15.1 Termination by User

15.1.1 Termination of Website Access

Users may discontinue use of the Website at any time by:

• Ceasing to access or use the Website.
• Deleting cookies and browser history (optional).
• Unsubscribing from newsletters (see Section 11.5).

No formal notice is required to stop using a free Website.

15.1.2 Termination of Consulting Engagement

For active consulting engagements under a signed SOW:

• User may terminate by providing written notice to [email protected] with subject “Termination of Engagement”.
• Termination is effective 5 business days after GARD receives notice.
• User remains liable for fees incurred up to the termination date.
• User retains all deliverables provided to date.