1. What are cookies?

2. Legal Basis and Compliance

This Cookie Policy is issued in compliance with:

• Law No. 172-13 (Protection of Personal Data).
• Law No. 126-02 (E-Commerce, Documents and Digital Signatures).
• Dominican Constitution, Section 44 (Right to Personal Data Protection).
• EU General Data Protection Regulation (GDPR) (if you are located in the European Union).
• Law No. 4-23 (Biometric Data Protection, for biometric-related cookies).

By using our website, you acknowledge that you have read and understand this policy and the applicable data protection laws.

3. Data Controller and Responsibility

• Data Controller Name: Productora GA RD SRL (GARD).
• Data Controller Address: Calle Restauración 249, Santo Domingo, Distrito Nacional 10212, Dominican Republic.
• Contact Email: [email protected]. Telephone: +1 (829) 273-0683.

The Data Controller is responsible for the collection, use, storage, and protection of personal data collected through cookies. The Data Controller ensures compliance with Law No. 172-13 and all applicable data protection principles.

4. Your Consent – How We Collect It

Explicit Consent Required (Opt-In)

Under Dominican law (Law No. 172-13), we must obtain your explicit, express consent BEFORE deploying non-essential cookies. This means:

1. You will see a cookie consent banner upon your first visit to our website.
2. You must actively consent by clicking “Accept” or customizing your preferences.
3. Declining or not consenting will not prevent website access, but some features may be limited.
4. Your consent preferences are stored and will be respected on all future visits
5. You can withdraw consent at any time by clicking the “Consent Preferences” button.

Essential/Necessary cookies (required for basic functionality and security) do not require consent but are documented in this policy.

5. Types of Cookies and Their Purpose

• Legal Basis for Necessary Cookies: These are essential for website security, functionality, and compliance with data protection laws. No separate consent is required, but you are informed as per Law 172-13.
• Data Processing Agreement: Google Analytics is a data processor acting on behalf of our organization. Data transfers to Google (a U.S. company) are made under Standard Contractual Clauses as permitted by Law 172-13, Section 80.
• Important: Facebook is a data processor and recipient of your data. Your data may be transferred internationally. By consenting to Facebook cookies, you acknowledge that your data may be processed outside the Dominican Republic under safeguards provided by Meta’s Standard Contractual Clauses.
• Push Notification Service Provider: OneSignal is a data processor and recipient of your device IDs, push notification tokens, and interaction data. Your data may be transferred internationally to the United States. By using our mobile application and accepting push notifications, you acknowledge that your device ID and push tokens will be processed by OneSignal under Standard Contractual Clauses and their Data Processing Agreement (https://onesignal.com/dpa).
• Mobile App Analytics: Google Firebase (including Firebase Analytics, Firebase Crashlytics, and Firebase Realtime Database) is a data processor acting on behalf of our organization for app analytics, crash reporting, and performance monitoring. Data transfers to Google (a U.S. company) are made under Standard Contractual Clauses as permitted by Law 172-13, Section 80. Privacy policy available at https://firebase.google.com/support/privacy.
• E-Commerce Platform: WooCommerce/Automattic is a data processor for e-commerce order processing and fulfillment. Personal data transferred includes name, email, billing address, shipping address, and phone number. Data is transferred to the United States under Standard Contractual Clauses (https://automattic.com/privacy/).

6. International Data Transfers

Some cookies result in the transfer of your personal data to countries outside the Dominican Republic, including the United States (Google Analytics, Facebook). These transfers comply with Law No. 172-13, Section 80, which permits international transfers when:

1. Adequate safeguards are in place: We use Standard Contractual Clauses (SCCs) or equivalent mechanisms.
2. Your explicit consent is obtained: By accepting non-essential cookies, you consent to these transfers.
3. The recipient ensures adequate protection: We verify that third-party providers maintain security standards.

If you are in the European Union, these transfers also comply with GDPR Chapter V requirements.

7. Your Data Protection Rights

Under Law No. 172-13 and the Dominican Constitution, Section 44, you have the following rights:

A. Right of Access

You have the right to request what personal data we have collected about you through cookies, including:

• What data was collected.
• How it was used.
• Who it was shared with.
• How long it is retained.

B. Right of Rectification

If any data collected through cookies is inaccurate or incomplete, you have the right to request correction or updating of that data.

C. Right of Deletion (Erasure)

You have the right to request that we delete personal data collected through cookies, provided there is no legal obligation to retain it.

D. Right to Withdraw Consent

You can withdraw your consent to non-essential cookies at any time. This will not affect the lawfulness of processing done prior to withdrawal.

E. Right to Object

You have the right to object to the processing of your data for marketing or analytical purposes.

How to Exercise Your Rights

• Email: [email protected].
• Mailing Address: Productora GA RD SRL, Calle Restauración 249, Santo Domingo, Distrito Nacional 10212, Dominican Republic.
• Telephone: +1 (829) 273-0683.

Response Time: We will respond to all data subject rights requests within 30 days of receipt, as required by Law 172-13.

8. Managing Your Cookie Preferences

A. Change Consent Preferences

You can modify your cookie consent settings at any time by:

1. Clicking the “Consent Preferences” button on our website.
2. This action will display the cookie consent banner again, allowing you to accept, reject, or customize your preferences.
3. Your updated preferences will be saved and applied immediately.
4. You can withdraw consent by selecting “Reject All” at any time.

B. Browser-Level Cookie Management

You can also manage cookies directly through your web browser:

• Google Chrome: https://support.google.com/accounts/answer/32050
• Safari (macOS): https://support.apple.com/en-in/guide/safari/sfri11471/mac
• Mozilla Firefox: https://support.mozilla.org/en-US/kb/clear-cookies-and-site-data-firefox
• Microsoft Edge: https://support.microsoft.com/en-us/microsoft-edge/manage-cookies-in-microsoft-edge
• Internet Explorer: https://support.microsoft.com/en-us/topic/how-to-delete-cookie-files-in-internet-explorer-bca9446f-d873-78de-77ba-d42645fa52fc

Important: Blocking cookies may affect website functionality and user experience. Some features may not work properly.

9. Cookie Duration and Retention

Personal data collected through cookies is retained according to the following schedule: After the retention period expires, data is automatically deleted or anonymized.

10. Third-Party Providers and Data Sharing

We share your information with the following third-party service providers:

Google Analytics (Google LLC)

• Purpose: Website analytics and performance measurement.
• Data Shared: Anonymized visitor ID, page views, user behavior, traffic source.
• Country: United States
• Data Protection Agreement: Standard Contractual Clauses (SCCs).
• Privacy Policy: https://policies.google.com/privacy
• Opt-Out: https://tools.google.com/dlpage/gaoptout

Facebook Pixel (Meta Platforms, Inc.)

• Purpose: Conversion tracking and personalized advertising.
• Data Shared: Facebook user ID (if logged in), browsing behavior, actions taken on site, device information.
• Country: United States
• Data Protection Agreement: Standard Contractual Clauses (SCCs).
• Privacy Policy: https://www.facebook.com/privacy/explanation
• Opt-Out: https://www.facebook.com/ads/preferences

We do not sell your personal data. Third parties use data only for the purposes specified and under data processing agreements that comply with Law 172-13.

11. Data Security

We implement the following technical and organizational measures to protect data collected through cookies (as required by Law 172-13, Principle of Security and Integrity):

• SSL/TLS encryption for all data transmission.
• Secure cookie flags (Secure, HttpOnly, SameSite) to prevent unauthorized access.
• Regular security audits and vulnerability assessments.
• Limited access to cookie data within our organization.
• Confidentiality agreements with all staff who handle data.

Despite our security measures, no internet transmission is completely secure. We encourage you to protect your password and close your browser when finished.

12. Compliance with Electronic Marketing Laws

In compliance with Law No. 310-14 (Regulation of Unsolicited Commercial Electronic Mails):

• We do not collect personal data from publicly accessible websites without consent.
• We do not use cookies for unsolicited marketing emails without explicit prior consent.
• We provide clear opt-out mechanisms in all marketing communications
• We respect “Do Not Track” signals where technically feasible.

13. Children’s Privacy

Our website is not intended for children under 16 years of age. Under Law No. 172-13 and GDPR Article 8 (if applicable), we do not knowingly collect personal data from children under 16 without parental consent. If we become aware that we have collected data from a child under 16 without parental authorization, we will delete that data promptly. Parents or guardians: If you believe we have collected data from a child under 16, please contact us immediately at [email protected].

14. Changes to This Cookie Policy

We may update this Cookie Policy from time to time to reflect:

• Changes in our cookie usage practices.
• Changes in applicable Dominican or international laws.
• Updates to our service providers or third-party tools.
• Changes in your rights or our obligations.

Last Updated: April 10, 2026 Effective Date: January 1, 2018 When we make material changes to this policy, we will notify you by:

1. Posting the updated policy on this page with a new “Last Updated” date.
2. Obtaining your renewed consent if the changes require it under Law No. 172-13.
3. Providing a summary of changes in an email (if applicable).

Your continued use of the website after changes are posted constitutes your acceptance of the revised policy.

15. Complaints and Legal Remedies

If you believe your data protection rights have been violated under Law No. 172-13, you have the following options:

A. Contact Us First

We encourage you to resolve concerns directly by contacting our Data Protection Officer:

• Email: [email protected].
• Telephone: +1 (829) 273-0683.
• Mailing Address: Calle Restauración 249, Santo Domingo, Distrito Nacional 10212, Dominican Republic.

We will respond within 30 days of receiving your complaint.

B. Supervisory Authority

• Address: Av. Tiradentes esquina Av. 27 de Febrero, Plaza Merengue, Santo Domingo, Distrito Nacional, Dominican Republic.
• Website: www.defensordelpueblo.gob.do.
• Email: [email protected].
• Telephone: +1 (809) 381-4777.

C. Legal Action

You have the right to pursue legal remedies under Law No. 172-13, which provides for administrative fines and civil liability for violations. Violations may result in sanctions up to 100 minimum wages, depending on the severity.

D. Official Language for Legal Proceedings

In accordance with Section 13.4.4 of our Terms & Conditions, please be advised that while this Cookie Policy is provided in English for your convenience, any formal legal proceedings, regulatory filings, or complaints lodged with the Defensor del Pueblo within the Dominican Republic must be conducted in Spanish.

16. Data Processing Agreement

For users in the European Union or those whose data is transferred internationally, a formal Data Processing Agreement (DPA) is available upon request. This agreement outlines:

• Data processor responsibilities.
• Data security measures.
• International transfer mechanisms.
• Data subject rights and remedies.

To request a copy of our DPA, contact: [email protected]

17. Additional Resources

For more information about your data protection rights and responsibilities:

• Dominican Law No. 172-13: https://www.rnvr.gob.do/ (National Registry)
• GDPR (EU): https://gdpr-info.eu/
• Google Analytics Privacy: https://support.google.com/analytics/answer/6004245
• Facebook Data Policy: https://www.facebook.com/privacy/explanation
• Your Browser’s Cookie Controls:
  • Chrome: https://support.google.com/chrome/answer/95647
  • Firefox: https://support.mozilla.org/en-US/kb/enhanced-tracking-protection-firefox-desktop
  • Safari: https://support.apple.com/en-us/HT201265

18. Contact Information

• Data Controller/Company Name: Productora GA RD SRL (GARD).
• Data Protection Officer: Privacy Compliance Officer.
• Email: [email protected].
• Telephone: +1 (829) 273-0683.
• Mailing Address: Calle Restauración 249, Santo Domingo, Distrito Nacional 10212, Dominican Republic.
• Hours of Operation: Monday to Friday, 9:00 AM – 6:00 PM AST.

We are committed to protecting your privacy and complying with Dominican and international data protection laws. We will respond to all inquiries within 5 business days.

19. Acknowledgment and Acceptance

By continuing to use our website, you acknowledge that you have:

1. Read and understood this Cookie Policy.
2. Reviewed our Privacy Policy.
3. Understood your rights under Law No. 172-13.
4. Consented to the use of cookies as described herein (where consent is required).
5. Agreed to the processing and transfer of your data as outlined in this policy.

If you do not agree with this Cookie Policy, please refrain from using our website.

End of Cookie Policy